At Ortiz Pro Wash, we help Delaware businesses keep their storefronts looking clean, professional, and ready for customers. Storefront cleaning is more than washing a few panes of glass. It is a first-impression service for retail spaces, business fronts, customer entrances, and mixed-surface commercial properties where dirty glass, dingy walkways, algae, grime, and buildup can make the whole property feel neglected. We follow up quickly, schedule an on-site visit to review the scope, and send a formal proposal so you know what we are looking at before work begins.
We are set up to clean more than one surface at a time, including storefront glass, entry concrete, sidewalks, and exterior façade materials. We use eco-friendly detergents and solutions, including minimal-concentration sodium hypochlorite, soaps and surfactants, and protective or neutralizing products when appropriate. If you have questions about safety, we can provide a Material Safety Data Sheet and explain the products we use. We also take precautions for plants, surrounding areas, and waterways when needed. If your business is open during service, we work to reduce disruption and can offer after-hours service when that makes more sense.
Pricing details are available upon request.
We do not publish a standalone storefront cleaning price range because the final cost depends on the property itself. When we build a quote, we look at the size and complexity of the storefront, the full scope of work, the amount of glass involved, the type and condition of the windows, and the level of dirt, algae, grime, oxidation, oil, or rust staining. We also look at the size and condition of the sidewalks, entry pads, and surrounding concrete, along with any accessibility challenges that could change how the work needs to be done.
Scheduling and site conditions also affect the quote. If your business will be open during service and we need extra manpower or traffic control, that can change pricing. After-hours scheduling can also affect the final number. The same goes for water access. We can bring our own water if needed, but that affects pricing, and using the property’s water source is less expensive. Once we review the storefront in person and talk through the options, we send a formal proposal. For commercial accounts, invoices may be sent with net 30 or net 60 terms depending on how the client operates.
We do offer discounts for ongoing commercial contracts and large-scale jobs, but no exact contract discount amount was provided, so we do not assign one here. For many commercial properties, we recommend cleaning at least twice per year so the storefront stays easier to maintain. In practical terms, that usually means one more thorough cleaning and one lighter upkeep cleaning.
We also offer the exact promotions that were stated in the onboarding materials. The spring kickoff special is: book 2 services and receive a $100 discount. We also offer a 5% military/veteran discount. Total discounts are capped at 15%.
We take an old-fashioned detailed approach to storefront glass instead of relying on shortcut-first methods. Our window cleaning can include squeegee detailing, wipe-downs, sill cleaning, track cleaning, and buffing when needed. If the storefront has removable screens, we can remove them, clean them, and reinstall them. When the scope calls for it, we can clean interior and exterior windows as part of the same job. We do not rely on water-fed pole cleaning as our primary method because we prefer the results of more detailed hand-cleaning.
Some glass needs extra attention, and we are upfront about that. Hard water stain removal can require a different process and may involve an added charge if the customer approves it. Cracked or broken glass can prevent service. Corroded or difficult-to-remove screens can also limit the scope unless the customer accepts the risk. In Delaware, window cleaning is often recommended after pollen season, and results may last roughly 4 to 6 months depending on the season and surrounding pollution.
The concrete around a storefront affects first impressions just as much as the glass does. For sidewalks, entry pads, storefront concrete, and walkways, we pre-treat the area with cleaning solution, then clean it with a surface cleaner section by section. A surface cleaner is a tool that spins with water pressure so the concrete is cleaned evenly and thoroughly. As we move through the job, we rinse each section before moving on to the next one.
For tougher contamination, we can post-treat problem areas, and some spots may need direct cleaner application and brushing. Oil spots and similar staining may need direct treatment before the full wash. We also have a hot water unit for commercial work. We are careful about promises here because concrete staining does not always come out the same way on every property, and we do not promise full stain removal on every mark.
Many storefronts are mixed-material properties, so we adjust our approach based on what is actually in front of us. We already clean vinyl, stucco, brick, and Hardie board, and those surfaces do not all get treated the same way. Vinyl can tolerate a little more pressure. Hardie board needs to be cleaned gently to avoid scratching and oxidation damage. Stucco calls for more reliance on stronger cleaning solution and less pressure because of the way the surface holds buildup.
To handle that range, we use both a power washer and a soft wash system. We regulate pressure and downstream solutions as needed instead of forcing one method onto every exterior. Our cleaning solutions include eco-friendly detergents and solutions, sodium hypochlorite used at a minimum concentration, soaps and surfactants, and an optional protective additive when appropriate. If a customer is hesitant about bleach-based cleaning, we can use an alternative cleaning option in certain cases.
Rust issues around storefronts need a closer look before anyone should talk about results or cost. We first determine the source of the staining because irrigation or hard-water rust is not the same as fertilizer-type or battery-acid-type staining. The amount of rust, the total affected area, the stain location, nearby irrigation, and the type of surface all affect the process and the quote.
For irrigation-type staining, a normal rust remover may be used. For certain fertilizer or battery-acid-type rust stains, we use Frontline Restoration. We are also honest about limitations. Concrete rust removal is often more difficult than rust removal on vinyl or other smoother surfaces, so perfect removal is not something we promise in every case. If a stain cannot be fully cleaned, we typically charge for the cleaners used rather than the full service.
We move quickly when a commercial lead comes in. Initial contact usually happens by phone or email, we follow up, schedule a site visit, review the scope, and send a formal proposal. For property managers and commercial accounts, we often follow up two to three times during the bidding stage so the project does not stall out.
When a business is open, we try to start where foot traffic is lowest so the work does not create more interruption than it has to. We can use extra manpower when needed, and we may have a team member help walk people in or out with an umbrella or direct assistance. We also offer after-hours service when that is the better fit.
We use eco-friendly products and controlled chemical use, not heavy-handed mixing for the sake of speed. We can provide a Material Safety Data Sheet, and we also explain our products verbally if a customer wants to understand what is being used. We use Plant Wash and other neutralizing agents to help protect plants and surrounding landscaping, and we adjust mix strength based on weather conditions.
A storefront job is rarely just glass. We clean glass, concrete, sidewalks, storefront entries, vinyl, stucco, brick, and Hardie board, and we use the right combination of power washing, soft washing, surface cleaners, and hot-water capability based on the surface and the condition of the property. That matters because the wrong method on the wrong material can create avoidable problems.
We keep payment simple. We accept cash, credit card, check, Zelle, Venmo, and PayPal. For commercial accounts, invoicing can be set up with net 30 or net 60 terms depending on how the client operates, which makes billing easier for businesses and property management teams.
For commercial properties, we recommend recurring maintenance instead of waiting until the storefront looks worn down. Our general recommendation is at least twice a year, with one thorough cleaning and one lighter upkeep cleaning. That helps maintain appearance, supports a better customer impression, and makes future cleanings easier.
We put a lot of weight on communication with property managers and commercial contacts. That includes detailed communication during bidding, multiple follow-ups when estimates are under review, clear scheduling updates, and thank-you messaging after payment. We have even used a year-end client appreciation gesture for property managers, such as a $250 restaurant food voucher, as part of building a long-term working relationship.
Most jobs start with a phone call or email. We follow up quickly, schedule an on-site visit, and review the storefront, surfaces, access points, and full scope of work in person. That is when we talk through service options and send a formal proposal. For commercial and property-management leads, we may follow up two to three times while the bid is being reviewed.
Once the quote is approved, we get the work on the schedule. As the date gets closer, we send a reminder, and when the crew is on the way, we let you know. For commercial jobs, we communicate the start date and projected completion date. If the business is open, we plan around lower-traffic windows, and after-hours service is available when needed. On larger sites, notices can be posted in advance and tenants can be informed about the work.
When we arrive, we prepare hoses, machines, and cleaning solutions on site. We protect plants and landscaping with Plant Wash and other neutralizers, and we handle surrounding surfaces carefully. Where needed, we use ladders, harnesses, and specialized footwear. If the business is open, extra team members may help control pedestrian movement. We also take precautions around waterways when a location calls for it. We do not own a reclamation system, but we can rent one when needed.
From there, we clean the property based on the surfaces involved. Glass is handled with detailed hand-cleaning methods, and interior and exterior glass may be cleaned at the same time when the scope allows. Sills, tracks, screens, and detail work are included when applicable. Concrete and entry areas are pre-treated, surface-cleaned, rinsed section by section, and post-treated when necessary. Façades and storefront exteriors are cleaned with the right mix of soft washing, power washing, downstreamed cleaning solutions, and controlled pressure. Rust, hard water, and oil issues may need spot treatment or specialty products.
Once the work is complete, we let the client know the project is done. If the client is available, we review the work together. If they are not on site, we can send an invoice. Commercial invoices may use net 30 or net 60 terms. Once payment is received, we close the job out internally and follow up as part of the process. We also recommend a recurring maintenance plan for storefront upkeep so the property stays easier to maintain.
We are insured. We do not claim a formal storefront warranty term because no storefront warranty duration was provided. What we can say is that we take a satisfaction-first approach. If a client is unhappy, we try to go back and make it right. For window-related issues, we will redo the windows that need to be re-cleaned. In rare cases, there may be some form of partial money-back accommodation, but this is not a full-refund promise.
Yes. We try to work around lower-traffic times, use extra manpower when needed, and can help people move in and out safely during the job.
Yes. After-hours service is available when needed to help reduce disruption for active businesses.
We use eco-friendly products, minimal-concentration sodium hypochlorite, and neutralizers such as Plant Wash. We also adjust mix strength based on the weather and can provide a Material Safety Data Sheet.
We primarily use a detailed hand-cleaning and squeegee method. We prefer that approach because it gives us more detailed results than relying on water-fed pole cleaning as our main method.
Yes. We pre-treat the concrete, clean it with a surface cleaner section by section, rinse each section, and post-treat tougher contamination when needed.
Yes. We recommend at least twice yearly service, with one deeper cleaning and one lighter upkeep cleaning.
We accept cash, credit card, check, Zelle, Venmo, and PayPal. For commercial accounts, invoicing may be set up with net 30 or net 60 terms where applicable.
Yes. We can bring our own water, but that affects pricing. Using the property’s water source is less expensive.
If your storefront needs cleaner glass, brighter entry concrete, and a better overall first impression, we can help with mixed-surface storefront cleaning that is built around your property and your schedule. We offer low-disruption service, after-hours availability when needed, eco-friendly cleaning, recurring maintenance recommendations, and an insured, satisfaction-first approach. Call Ortiz Pro Wash at (302) 228-6599 to talk through your storefront cleaning needs and keep your Delaware business customer-ready and professionally maintained.
